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Responsible Gambling

At Me99, we believe online casino games should always be an enjoyable form of entertainment. Responsible gambling is an important part of creating a safe and positive gaming environment, and we encourage every player to stay in control of their gaming activity at all times.

Whether you enjoy online pokies, live casino games or other entertainment available on Me99, gambling should never be viewed as a way to earn income or solve financial difficulties. Playing within your personal limits helps ensure that every gaming session remains enjoyable and responsible.

Our Commitment to Responsible Gambling

Me99 is committed to promoting responsible gaming practices and providing tools that help players manage their gambling activity. We encourage every member to make informed decisions, understand the risks associated with gambling, and seek assistance whenever needed.

Our goal is to provide a secure environment where players can enjoy casino entertainment while maintaining full control over their time and spending.

Tips for Responsible Play

To help maintain healthy gaming habits, we recommend that players:

  • Set a gambling budget before starting to play.
  • Only gamble with money you can comfortably afford to lose.
  • Decide in advance how much time you wish to spend playing.
  • Take regular breaks during longer gaming sessions.
  • Avoid trying to recover previous losses by placing larger bets.
  • Never gamble while under the influence of alcohol or drugs.
  • Balance gambling with work, family and other recreational activities.
  • Remember that casino games are based on chance and outcomes cannot be predicted.

Recognising Problem Gambling

It can sometimes be difficult to recognise when gambling is becoming a problem. You may wish to review your gambling habits if you notice any of the following:

  • Spending more money than originally planned.
  • Borrowing money to continue gambling.
  • Neglecting work, study or family responsibilities.
  • Feeling anxious, frustrated or stressed about gambling.
  • Attempting to recover losses by gambling more frequently.
  • Hiding gambling activity from family or friends.
  • Finding it difficult to stop gambling once you have started.

If any of these situations sound familiar, taking a break and seeking professional advice may be an important first step.

Responsible Gambling Tools

Depending on availability, Me99 may offer responsible gambling features that allow players to better manage their accounts. These tools can include:

  • Deposit limits.
  • Loss limits.
  • Session reminders.
  • Cooling-off periods.
  • Temporary account suspension.
  • Self-exclusion options.

If you would like assistance using any available responsible gambling tools, please contact our customer support team.

Self-Exclusion

Players who feel they need a longer break from gambling may choose to self-exclude their account. During the self-exclusion period, access to the account will be restricted according to the applicable policy. We encourage anyone considering self-exclusion to also seek independent support if gambling has become difficult to control.

Protection of Minors

Me99 strictly prohibits gambling by anyone under the legal gambling age in their jurisdiction. We encourage parents and guardians to supervise internet access and use parental control software where appropriate to help prevent minors from accessing gambling websites.

If you share a device with other members of your household, always keep your login credentials secure and never allow children or underage individuals to access your account.

Support Organisations

If you believe gambling is affecting your wellbeing or the wellbeing of someone close to you, professional assistance is available. Independent responsible gambling organisations can provide confidential advice, education and support.

  • Gamblers Help
  • Gambling Help Online
  • Lifeline Australia
  • GamCare
  • BeGambleAware

These organisations offer information, practical guidance and support for individuals and families affected by gambling-related harm.

Play for Entertainment

Online casino games are intended solely as entertainment. There is no guaranteed way to win, and every game involves an element of chance. Always gamble responsibly, play within your financial limits and stop playing if gambling is no longer enjoyable.

Thank you for helping us maintain a safe, fair and responsible gaming environment at Me99.